Privacy Policy

Last Updated: February 25, 2026

1. Introduction

Eveom (“Eveom,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website https://eveom.health (the “Site”), make purchases, communicate with us, or otherwise interact with our services (collectively, the “Services”).

Eveom is the data controller (or equivalent term under applicable law) for personal information collected through the Site.

By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Site.

Contact: info@eveom.health

2. Personal Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you (“personal information”). The types of personal information we collect depend on how you interact with us.

A. Information You Provide

We may collect personal information when you:

• Make a purchase or attempt a purchase (name, email, phone, billing/shipping address, order details)

• Create an account (name, email, password, account settings)

• Contact customer support (name, email, phone, order details, message contents)

• Subscribe to marketing (email address, preferences)

• Participate in promotions, surveys, quizzes, contests, or campaigns (responses and contact details)

Payment data: Payments are processed by third-party payment processors (including Shopify’s payment services and/or other processors enabled at checkout). We do not store full payment card numbers; payment processors handle that information under their own policies.

B. Information Collected Automatically (Cookies, Pixels, and Similar Technologies)

When you visit the Site, we and our partners may automatically collect:

• Device and browser information (device type, OS, browser, language)

• IP address and approximate location (derived from IP)

• Interaction data (pages viewed, clicks, referrals, time on site, cart events)

• Advertising identifiers and event data used for measurement and retargeting

We use cookies and similar technologies (including pixels and SDKs) for:

• Site functionality and security

• Analytics and performance

• Advertising, measurement, and retargeting (where applicable)

C. Information from Third Parties

We may receive information from third parties, such as:

• Advertising and measurement partners (e.g., Meta, Google, TikTok) regarding ad performance and conversions

• Fraud prevention, identity verification, and security providers

• Shipping and fulfillment providers

3. How We Use Personal Information

We use personal information to:

• Operate and improve the Site and Services

• Process orders, payments, shipping, returns, and customer support

• Create and manage accounts

• Communicate with you (transactional messages, service announcements)

• Send marketing communications (subject to your choices)

• Personalize content and improve user experience

• Measure marketing performance and attribute conversions

• Provide retargeting and interest-based advertising (where permitted)

• Detect, prevent, and address fraud, abuse, or security incidents

• Comply with legal obligations and enforce our terms

Cart reminders: We may use shopping activity and cart events to send cart reminders where permitted. We do not share cart contents with third parties except service providers supporting Site operations and message delivery.

4. How We Disclose Personal Information

We may disclose personal information to:

A. Shopify and E-commerce Infrastructure

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products and process transactions. Personal information you submit on the Site may be processed by Shopify to provide the Services (including hosting, checkout, payments integrations, fraud prevention, and related features). Shopify’s use of your information is governed by Shopify’s policies.

B. Service Providers

We share personal information with vendors that help us operate our business, such as:

• Payment processing

• Fulfillment, shipping, and delivery

• Customer support systems

• Email/SMS delivery providers

• Analytics and security providers

Service providers are permitted to use personal information only to provide services to us.

C. Advertising and Analytics Partners (Meta, Google, TikTok)

We use Meta Pixel, Google Ads technologies (including conversion tracking), and TikTok tracking tools to:

• Measure ad performance

• Attribute conversions

• Create audiences for retargeting and interest-based advertising

These partners may collect or receive information from the Site through cookies/pixels and use it in accordance with their own policies. Depending on your location, this activity may be considered “sharing” for targeted advertising and, in some jurisdictions, a “sale” of personal information as defined by law.

D. Legal, Compliance, and Safety

We may disclose personal information if we believe it is necessary to:

• Comply with law or legal process

• Enforce our policies

• Prevent fraud or security incidents

• Protect the rights, property, and safety of Eveom, our customers, or others

E. Business Transfers

If we undergo a merger, acquisition, restructuring, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction.

5. Cookies, Targeted Advertising, and Your Choices

A. Cookie Controls

You can control cookies through:

• Your browser settings (block/delete cookies)

• Device-level controls (where available)

• Any cookie preference tools we provide on the Site (if available)

Disabling cookies may impact Site functionality.

B. Opt-Out of Targeted Advertising / “Sale” or “Sharing” (U.S. State Laws)

If you are a resident of certain U.S. states, you may have the right to opt out of:

• “Sale” of personal information (as defined by applicable law)

• “Sharing” of personal information for targeted advertising

To exercise this right, you may:

1. Use our Site link: “Do Not Sell or Share My Personal Information” (place this link in your footer/header), and/or

2. Email us at info@eveom.health with the subject line: “Privacy Opt-Out Request”

C. Global Privacy Control (GPC)

Where required by law, we will treat a browser-based Global Privacy Control (GPC) signal as a request to opt out of certain tracking-based disclosures for targeted advertising.

6. Email and SMS Preferences

Email

You can unsubscribe from promotional emails using the unsubscribe link in any marketing email. We may still send non-promotional messages (e.g., order confirmations, shipping updates, security notices).

SMS (If Offered)

If you opt in to SMS, you can opt out at any time by replying STOP. Message and data rates may apply. Message frequency varies.

7. Legal Bases (EEA/UK/Switzerland Only)

If you are in the EEA/UK/Switzerland, we process personal information under one or more legal bases:

• Consent (e.g., certain cookies/marketing where required)

• Contract necessity (e.g., fulfilling orders)

• Legitimate interests (e.g., site security, fraud prevention, analytics, improving services)

• Legal obligations

8. Retention

We retain personal information as long as reasonably necessary to:

• Provide the Services

• Meet legal/tax/accounting obligations

• Resolve disputes

• Enforce agreements

• Maintain security and prevent fraud

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children

The Site is not intended for children under 16 (or the minimum age required by local law). We do not knowingly collect personal information from children.

11. International Transfers

Your information may be processed and stored in countries other than your own, including the United States. Where required, we use appropriate safeguards for cross-border transfers.

12. Your Privacy Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete personal information

• Obtain a copy (portability) in certain cases

• Opt out of targeted advertising (and “sale/sharing” where defined by law)

• Withdraw consent where processing is based on consent

• Not be discriminated against for exercising privacy rights

How to Exercise Rights

Email: info@eveom.health
We may verify your identity before responding.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last Updated” date.